I'm so ticked off, I just can't tell you!! I've had the same PayPal account for years, and have done buying and selling through it without any problems at all. Until today.
I get my bank statement of account every morning, so I can check my balance, and it says I'm negative. WHAT?! I purposely put money aside into this account so that I can pay my mortgage tomorrow when my payroll comes in. There should NOT be a negative balance.
I go to check what is going on in the transaction screen and there is a PayPal transaction listed there. I didn't buy anything. What is that there for?? So, I go to my PayPal account. There is some merchant listed named "JoyMax" and I'm thinking, if someone bought porn on my PayPal account, I'm going to beat them! Turns out JoyMax does some online gaming (I googled them).
Thing is, I never got an email saying "You've made a purchase/payment" or anything from PayPal about this. I'm looking at my PayPal account, and there is nothing changed on it. My address is the same, my financial account info is there (I proceeded to delete my other bank cards on there that I no longer use).
I changed my password. I changed the email address that my notices get sent to. Weird thing is, my password, previously, wasn't even a word. It was literally a string of numbers and letters. There was no way anyone could have guessed it off the top of their heads. I do use it for most of my other passwords to things (I know... I shouldn't), but it's so random, I just can't imagine anyone ever guessing it.
The Bank of America people (Nazis that they are) said they won't even do anything about the transaction until it clears. Too much paperwork they said. Oh. That's nice. I have two small transactions that should be coming out from Amazon, so they are going to also get overdraft fees now. Great. I'll have $100.00 in overdraft fees because someone hacked my account. I called and talked to PayPal after I put in a dispute online about the transaction, and the merchant has 7 days to respond. So, until then, my money is still in their pocket.
Sigh. This so stinks. I'm so strapped for cash as it is, it isn't funny. I needed to pay my mortgage tomorrow (it's late as it is), and now I can't. They're not going to care that someone hacked my account and took my money, they're going to want their payment.
Anyway... so, I've changed my password for PayPal. I've changed my notification email address (not sure I had to). What else should I do?? Do I need to cancel my bank account and open a new one?? PayPal doesn't list my entire account number on there, and doesn't list the CCV digits or anything. It doesn't even say what bank I use.
Any suggestions??? I'm really not sure what I need to change, and how radical I have to get here in the changes.
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