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Thread: Sigh...am I being unreasonable?

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  1. #1
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    Sigh...am I being unreasonable?

    I auctioned off a motherboard on ebay about two months ago. I got positive feedback for the item when the winner recieved it but now the guy opened up a dispute saying the motherboard is dead. As far as I know, the buyer tested the unit when he recieved it. Why would he demand his money back for it two months later? I don't know what may have happened to this unit in that ammount of time and I can't be sure of what parts he tired to stick with the motherboard or if he even did the assembly right. On the auction I said the unit was sold as is, for exactly that reason (the auction page is still accessable too). It was working when I stopped using it and I tested it right before I shipped it too. Am I being unresonable telling the guy that he shouldn't expect a refund? I think two months is a long time to wait to claim that something doesn't work. I know that if I bought computer hardware I wouldn't wait that long to get a replacement if it didn't work. Not only did the guy send me a dispute through ebay, but he managed to get my email adress and sent me a rather strongly worded email on top of it all about five minutes after the dispute claim went through.
    The hardware, including shipping cost him $80. He was the winning bidder on an auction type listing and as far as I know he bid at least twice to win the auction so I know he must have read the listing or at least I hope he did. Is there anything legally he can do to demand a refund even if the auction said "sold as is?"
    Sigh, I hate dealing with ebay. I was just trying to offload some stuff that worked but I didn't have any use for and was taking up space. Now I have an angry person claiming something that smells an awful lot like fraud. I've already dealt with a few fraudulent bidders and someone trying to hack my paypal through ebay. Im about ready to just close my account at this point.
    Sorry for the long rant.

  2. #2
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    if it said "sold as is"... then it HAS to be accepted "as is".... if he reviewed you positive and two months later he backs out... what do you think.... the motherboard was good, now he "fried" it he wants a refund.... while it said as is... he might´ve well thought it MAY have had roasted soon after purchase, but that´s a chance he was willing to take when he bought it... even if it was in great condition...

    it´s like when buying a light bulb... you check it at tha store and it works fine.... you get home and install it.... and boom... it fuses... you get no refunds...

    I really don´t see why you should refund him... I know it must be annoying to get his emails, but ebay must see it as it is.... don´t let it get to you
    Corinna´s Christmas Card Swap ´06
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    dedicated to the kindest,loveliest and always helpful dude that one would be honored and proud to know........R.I.P. Dear Phred



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  3. #3
    Selling on ebay can be a pain sometimes. I would think ebay would be on your side about this one. Two months later? Be careful when you sell items such as this, make sure you take a 'picture' of the serial number on it. People have been known to have something that's broke, see it for sale, buy it and claim it doesn't work and want a refund. Good luck.
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  4. #4
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    Quote Originally Posted by chocolatepuppy
    Selling on ebay can be a pain sometimes. I would think ebay would be on your side about this one. Two months later? Be careful when you sell items such as this, make sure you take a 'picture' of the serial number on it. People have been known to have something that's broke, see it for sale, buy it and claim it doesn't work and want a refund. Good luck.
    I was just thinking this. He mentioned in his SECOND email to me that he has "Several" identical units
    I think he is trying to defraud me.

    Edited to add: Paypal just notified me that he tried to dispute payment but since it was over 45 days old they weren't going to do anything. He has just closed his ebay dispute as well although he has a right to file a formal complaint according to ebay. I say let him at this point. Blah, Im going to go pet a cat now lol.

  5. #5
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    Glad eBay and PayPal sided with you. Two months is far too long. As far as anyone knows he could of taken a hammer to the darn thing and tried to get his money back.
    ~Kimmy, Zam, Logan, Raptor, Nimrod, Mei, Jasper, Esme, & Lucy Inara
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  6. #6
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    Quote Originally Posted by DJFyrewolf36
    I was just thinking this. He mentioned in his SECOND email to me that he has "Several" identical units
    I think he is trying to defraud me.

    Edited to add: Paypal just notified me that he tried to dispute payment but since it was over 45 days old they weren't going to do anything. He has just closed his ebay dispute as well although he has a right to file a formal complaint according to ebay. I say let him at this point. Blah, Im going to go pet a cat now lol.
    save that email, in case needed, you have "evidence"...
    Corinna´s Christmas Card Swap ´06
    dedicated to a lovely woman who won many hearts along her life...........
    she will be deeply missed.......Thank you for letting us be a part of your life, you will surely remain in ours FOREVER........R.I.P. Dear Corinna

    Best Fireman in da House´10
    dedicated to the kindest,loveliest and always helpful dude that one would be honored and proud to know........R.I.P. Dear Phred



    notes-to-my-husband blog

    http://365project.org/isabelle/365

  7. #7
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    I saved the email. According to the ebay TOS any communications involving a dispute have to be handled through ebay or else they are dismissed as fraudulent. Im sure ebay will contact me, as the guy seemed head up about filing a formal complaint so I have his emails as proof that he contacted me outside of ebay.

  8. #8
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    I agree - as is means exactly that - no exceptions. He's trying to put one over on you.

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