Quote Originally Posted by pomtzu View Post
Hmmmm - let's see..............

I can complain about one of the rude and lazy clerks at my local branch - the one who is too lazy to look for the package because you don't have the notification slip handy - or if she does decide to do you a big favor and look for it, then makes you produce an i.d., even tho she knows right well who you are.
And if she doesn't ask for ID, and the stupidvisor happens to be looking when she's talking to you, she gets disciplinary action for not following procedure. Not lazy, they have checklists and procedures to follow, and whether she knows you or not, she has no idea if you're the "mystery shopper" of the day.

The same goes for mailing a package. They have a list of questions they have to ask.....even if the clerk is your spouse and knows what you're mailing. If the questions in their training aren't asked, they can get written up, which is why it can take time for a line to move.