Okay so I received my third customized mousepad today. Although it's better than the first two, it still isn't quite what I was hoping for. I don't think that they'll ever get it right. I think the border is what is causing most of the problems. Here are pictures of all 3 printing attempts.
This shows 1,2, and 3 next to each other.
1st printing attempt
2nd printing attempt
3rd printing attempt and there's still a tiny bit of white next to Storm on the left side
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