Samantha Puppy
12-09-2004, 01:47 PM
I am so irked at the moment with Sprint PCS!!!
So I buy the Treo 650 for my husband (for Christmas). It is $599, with S&H and tax, it came to $635.19. I had to let them know in advance that he was eligible for the $150 rebate so I had to give them his PCS phone number. That means the Treo was "charged" to his account, which means they are shipping to HIS name at our address. Number 1, I want it shipped somewhere it could be signed for and not sit around on our stoop unsupervised for hours. Number 2, I do NOT want it shipped in his name, especially if it HAS to be delivered to our address! I offered to give them the last four digits of HIS social security number to verify that I was not committing fraud and that wasn't good enough. No, they needed his PCS password. WHAT THE #@$%!? His wife knowing his freaking social security number isn't good enough? So I hung up and contacted my husband and got his stupid PCS password. I called Sprint back and was told that no matter what information I gave them, they couldn't ship it to any other address than the one that was listed as his billing address - for fraud protection. I said "I understand you being responsible, but that's exactly what I'm trying to do. Right now it's being shipped to our address where no one will be there to sign for it and will sit on our front stoop, unsupervised, in plain view of everyone, for hours!!" They said if it was stolen, all I'd have to do is tell them and they'd send another. WTF! So I could actually get the phone... call them and tell them I didn't... and get another one. No, THAT'S not easy fraud...
WHY ARE PEOPLE SO STUPID!? What is so freakin' fraudulent about having a shipping address that differs from your billing address? Everywhere else I place orders online gives me that option! But noooo... now I have to have a piece of $635 equipment sitting in broad daylight in view of everyone until my husband or I get home and can bring it in. And if he beats me home that day, there goes the surprise... :rolleyes:
I #@$%IN' HATE SPRINT!!!
So I buy the Treo 650 for my husband (for Christmas). It is $599, with S&H and tax, it came to $635.19. I had to let them know in advance that he was eligible for the $150 rebate so I had to give them his PCS phone number. That means the Treo was "charged" to his account, which means they are shipping to HIS name at our address. Number 1, I want it shipped somewhere it could be signed for and not sit around on our stoop unsupervised for hours. Number 2, I do NOT want it shipped in his name, especially if it HAS to be delivered to our address! I offered to give them the last four digits of HIS social security number to verify that I was not committing fraud and that wasn't good enough. No, they needed his PCS password. WHAT THE #@$%!? His wife knowing his freaking social security number isn't good enough? So I hung up and contacted my husband and got his stupid PCS password. I called Sprint back and was told that no matter what information I gave them, they couldn't ship it to any other address than the one that was listed as his billing address - for fraud protection. I said "I understand you being responsible, but that's exactly what I'm trying to do. Right now it's being shipped to our address where no one will be there to sign for it and will sit on our front stoop, unsupervised, in plain view of everyone, for hours!!" They said if it was stolen, all I'd have to do is tell them and they'd send another. WTF! So I could actually get the phone... call them and tell them I didn't... and get another one. No, THAT'S not easy fraud...
WHY ARE PEOPLE SO STUPID!? What is so freakin' fraudulent about having a shipping address that differs from your billing address? Everywhere else I place orders online gives me that option! But noooo... now I have to have a piece of $635 equipment sitting in broad daylight in view of everyone until my husband or I get home and can bring it in. And if he beats me home that day, there goes the surprise... :rolleyes:
I #@$%IN' HATE SPRINT!!!