Fox-Gal
05-24-2004, 11:55 AM
I'm so mad at FedX right now, I just need to rant some. OK?
We have a on-line buz here at home and have been waiting on a package, so we can ship out to our buyers. Well, Wed., it made it to the local station, but FedX in their wisdom decided we where not open on Thursday and Friday. :rolleyes: It's a home, it's always open!!!
They told me they do that on holidays where they belive a Buz might not be closed. Ok I understant that, but Thursday and Friday are not holidays!!
Anyway, Friday I called and thats when they told me, Yes they made a mistake and it will be taking care of, call back Monday morning and talk to so and so. So I called this morning. I explained to Mr. so and so that because of their mistake we now have to ship our items Over night, to get them to our buyers on time, costing us over $300. They told me, so sorry, but not our problem and then to top it off told me that my package won't make it here till 5:00!!!! To late for us to even get them out today, so now we have to add one more day to the whole thing.
What really makes me mad is Friday, I was told, yes we will make up for your losses, then today its sorry we can't help you, your out of luck. :eek: I was lied to and that pisses me off.
It be nice, if my life could work out that way. I make a mistake, costing someone else to lose out, but I don't have to make up for my mistake, They do!!! I just might make mistakes left and right, if I knew I didn't have to suffer for it.
Never ever ever will I use FedX again. Plus we just informed our supplier that we won't be buying from him anymore as long as he used FedX to ship. So he got hurt by this too.
Ok I ranted, feel no better for it. Tell me I'm not wrong, for feeling they did us wrong. When you make a mistake, don't you have to make up for it? Are am i just living in a dream world?
We have a on-line buz here at home and have been waiting on a package, so we can ship out to our buyers. Well, Wed., it made it to the local station, but FedX in their wisdom decided we where not open on Thursday and Friday. :rolleyes: It's a home, it's always open!!!
They told me they do that on holidays where they belive a Buz might not be closed. Ok I understant that, but Thursday and Friday are not holidays!!
Anyway, Friday I called and thats when they told me, Yes they made a mistake and it will be taking care of, call back Monday morning and talk to so and so. So I called this morning. I explained to Mr. so and so that because of their mistake we now have to ship our items Over night, to get them to our buyers on time, costing us over $300. They told me, so sorry, but not our problem and then to top it off told me that my package won't make it here till 5:00!!!! To late for us to even get them out today, so now we have to add one more day to the whole thing.
What really makes me mad is Friday, I was told, yes we will make up for your losses, then today its sorry we can't help you, your out of luck. :eek: I was lied to and that pisses me off.
It be nice, if my life could work out that way. I make a mistake, costing someone else to lose out, but I don't have to make up for my mistake, They do!!! I just might make mistakes left and right, if I knew I didn't have to suffer for it.
Never ever ever will I use FedX again. Plus we just informed our supplier that we won't be buying from him anymore as long as he used FedX to ship. So he got hurt by this too.
Ok I ranted, feel no better for it. Tell me I'm not wrong, for feeling they did us wrong. When you make a mistake, don't you have to make up for it? Are am i just living in a dream world?