DJFyrewolf36
04-28-2009, 03:18 AM
I am so sick of these people. :mad: They advertise 24 hr a day tech support...they dont bother telling you the only way you get it is being ONLINE. How am I supposed to fix my internet issues with ONLINE tech support when I can't get online?!? They refuse to take back my broken modem at any retail store, telling me I have to pay to ship it somewhere after sending me expired labels. I am getting charged for this broken modem too.
My internet keeps going in and out and I have never gotten a solution in the over six months I have had the service and Im stuck on a two year contract. They won't even send a tech out to see what might be the issue because my "uptime is within the acceptable level for my price plan" WTH?! You give me crappy service and expect me to pay MORE to your company? Ugh. Is there someplace I can complain where my voice will be heard? I'm sure Im not the only one that is p!$$ed...
/rant ugh I really dislike companies that treat their customers badly and expect them to just take it and smile.
My internet keeps going in and out and I have never gotten a solution in the over six months I have had the service and Im stuck on a two year contract. They won't even send a tech out to see what might be the issue because my "uptime is within the acceptable level for my price plan" WTH?! You give me crappy service and expect me to pay MORE to your company? Ugh. Is there someplace I can complain where my voice will be heard? I'm sure Im not the only one that is p!$$ed...
/rant ugh I really dislike companies that treat their customers badly and expect them to just take it and smile.