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View Full Version : Camera broke, but.. question about warranty??



CountryWolf07
01-11-2008, 11:05 AM
I have a question, my digital camera is broken, and it's being fixed at cord camera right now, which will take up to 4-5 weeks, it is under warranty, and I don't know how to do that.. it was off ebay but it has a 90 days warranty on it.. how do I make a proof of that at the store to save me from paying $175?? They are getting parts from Casio to repair the camera, by the way.

Cinder & Smoke
01-11-2008, 02:17 PM
it's being fixed at Cord Camera right now ...

it is under warranty ...

... it was off ebay but it has a 90 days warranty on it.

how do I make a proof of that at the store to save me from paying $175??

:eek:

Your "warranty" is with the Seller on e-Bay - Not Cord Camera!
(Unless Chord Camera was specifically authorized by the Seller to be the
"warranty service provider".)

You need to ask the Seller if it's OK with them (and if they'll PAY for the repair)
to have Cord Camera do a fix. (SOMEbody has to be willing to PAY Cord for the fix.)

Many sellers on e-Bay don't actually have broken items "repaired" - they just
sent you a different item in exchange for the broken one.
But you have to "ask" the seller what he wants to do - and you should have "asked"
before you gave the camera to Cord for repair.

I'd contact the seller and ask if they'll pay Cord for the fix.
A lot will depend on How Much $$ you paid the seller for the camera ...
He's not going to be too happy giving you more for a repair than you paid him for the camera.

Good Luck!
;)

Catlady711
01-11-2008, 08:04 PM
Is this the same camera you said got stepped on at a party??? :confused:

http://petoftheday.com/talk/showthread.php?t=136232&highlight=camera

CountryWolf07
01-11-2008, 11:44 PM
Is this the same camera you said got stepped on at a party??? :confused:

http://petoftheday.com/talk/showthread.php?t=136232&highlight=camera

Different one. Unfortunately.