catnapper
11-09-2007, 08:36 AM
I'm hoping someone can help me. I have been having on-going internet issues for a few weeks now. Its fine one minute, then not working the next.
After LOTS of time and cleaning up the computers, I've determined the problem lies not in my computer, but the other one. We have two computers in one room. Mine is the main one that the internet connects to, the other uses a wireless router to access the internet. Whenever the second computer has freshly been de-spywared or de-virused, connectivity to both computers is fine (although slower on the second computer). I've been running new spyware scans 2, 3 times a day on the second computer lately and its a pain in the butt to say the least.
I've downloaded updated software for viruses and that computer apparently is LOADED with viruses. Its now to the point where the only time connectivity is 100% is when the second computer is turned off. I can tell immediately if its been turned on without even turning around to see that someone turned the second computer on, because my internet goes down within ten minutes of the other computer being turned on. Cam turned it on this morning by simply pushing the "on" button and within 5 minutes, I was off-line. He obviously didn't go to any websites that would load spyware or viruses ;)
Ok, now that you know the situation, is there anything I can do? New router perhaps? Wipe the computer clean and start over? I have no idea where the start-up disc is so I'd prefer not to turn the house upside down looking for it... I also have no idea how to wipe it clean and start over.
ALSO, I have heard that IM leaves an open portal for spyware and viruses to enter your computer. Do you think that is where this problem started? The girls are signed in to their IM all the time. When we start the computer up, IM pops up all signed in too. They spend hours a day (between them, not each ;)) sending and receiving IMs. The computer is not abused by checking out porn, etc. Its basically for the kids to do homework and contact friends.
Anyone able ot help?
After LOTS of time and cleaning up the computers, I've determined the problem lies not in my computer, but the other one. We have two computers in one room. Mine is the main one that the internet connects to, the other uses a wireless router to access the internet. Whenever the second computer has freshly been de-spywared or de-virused, connectivity to both computers is fine (although slower on the second computer). I've been running new spyware scans 2, 3 times a day on the second computer lately and its a pain in the butt to say the least.
I've downloaded updated software for viruses and that computer apparently is LOADED with viruses. Its now to the point where the only time connectivity is 100% is when the second computer is turned off. I can tell immediately if its been turned on without even turning around to see that someone turned the second computer on, because my internet goes down within ten minutes of the other computer being turned on. Cam turned it on this morning by simply pushing the "on" button and within 5 minutes, I was off-line. He obviously didn't go to any websites that would load spyware or viruses ;)
Ok, now that you know the situation, is there anything I can do? New router perhaps? Wipe the computer clean and start over? I have no idea where the start-up disc is so I'd prefer not to turn the house upside down looking for it... I also have no idea how to wipe it clean and start over.
ALSO, I have heard that IM leaves an open portal for spyware and viruses to enter your computer. Do you think that is where this problem started? The girls are signed in to their IM all the time. When we start the computer up, IM pops up all signed in too. They spend hours a day (between them, not each ;)) sending and receiving IMs. The computer is not abused by checking out porn, etc. Its basically for the kids to do homework and contact friends.
Anyone able ot help?