slleipnir
03-04-2006, 11:01 PM
This is probably going to be long...vent...
Ok....I don't know where to start really, because this has been going on for so long. I've been working in a bar/resturant in a hotel for over a year now. Before that, I worked in the dining room of the same hotel for 2 years. My mom has been working at the bar for 28 years....so, I have been around the place since I was born. The cook has been around for probably 15 or more years (Yes, it seems if you become a manager, you're there for life...I hope to never get this job)
So anyway, I know the cook well, probably for most if not all of my life. I really don't like the guy. My mom really doesn't like the guy. He's not a nice person. He talks all sweet to your face, like he's this awesome guy, but then behind your back..who knows. He's even talked crap about his "friends". He is always giving away free food to these "friends". He shoots his mouth off if the bar staff doesn't ring something in AS SOON as we ask for it (ex: someone wanted a side of gravy...I go up first and get it, then ring it in) He also takes food home with him, punches in early and does nothing, sleeps while working, hangs out at the front desk while working (leaving the kitchen so he can't hear an order coming up. BTW, the bar is downstairs, the kitchen is upstairs. We have a thingie that sends the order to a printer upstairs)
ANYWAY, I think you get the idea that he basically gets paid to do nothing. I always have problems with him. It's at the point were I have to ring *my* food orders in and say it's for a customer or else he either puts something we're allergic too (my mom is VERY allergic to garlic..he thinks it's funny to put garlic in her food) or he will under cook it, or put things in it we asked him not to. Then he makes excuses for it.
A while ago, someone called and ordered something to be ready 1/2 hr later. I said fine, and rang it in shortly after. 1/2 later the guys come in expecting food. I go up to get it, and where was the cook? Outside talking to someone. He laughed about it. I told the customers this, and they got very cranky with *ME*! I can't remember how it started but I basically was annoyed with him and told him this. He then got snippy back and said "I'm manager! (of the kitchen..he's not MY boss) You're just staff. You don't tell me stuff like that. Now do your job!" I was like wtf?! you're the one not doing your job?! Different things were said, and I got really upset. I told the current general manager that I was leaving. He wasn't the best manager (although he was my BIL) he just stormed in and yelled at him....not right in my opinion) Nothing was done. The guys who were angry at me complained to my mom who explained things to them...
I decided since then, even when he doesn't make my orders (which happens a lot) that I would just ask him nicely to please stay in the kitchen. I get busy and can't keep calling to him. He says yes, but never does. So I just keep my frustration inside. I tell the new manager these things, who also doesn't do anything.
Tonight was it for me. I can't handle him any longer and remain sane. It's another long story, but he was bitchy all night. We had a hockey team in, so it was busy for us. He came in late (after they were served). Well, there was one pizza left to go down. There was like 7 pieces missing from it, so I said (in a joking voice) "Where'd all the pizza go?" And he says really snippy "Ask your mother! She had TWO pieces. We only had one." I said "No, she only had one." him: "Wanna bet?! She had one up here, and another going down stairs" I just said whatever and walked away. I didn't say anything to start anything with him, but even if she had 2 (which she didn't) there was more than 4 slices gone. What an a**.
So later on, mom refunded a burger, and he didn't read it right so he made it. Mom took it down thinking I rang it in, and we decided it was a mistake. She was going to give it to one of the guys. Jimmy calls down saying "Your mom took my burger I made for myself" lol...no...I ate dinner not much before that, and he was talking to the other cook about what they were going to eat...they ate steaks. He realized the slip said refund, and heaven forbid if we ate it! So he asks me to tell her to bring it up. I did. She said she would when she went upstairs next. He calls back, but we got one of the guys to answer :o lol. He said we were busy, but Jim asked him to tell us to bring the burger up. All this time I'm thinking "why can't he come get it?! he's not doing anything....we've got a large group of guys down here" so anyway, mom takes the burger up next time she goes up like she said....and I go up shortly after to take dishes up. The burger was sitting out till I got up there where he then comes over and says "You forgot about my burger" I told him that I didn't forget. He then throws it in the garbage and says "Well, it's GARBAGE now" I just ignore him then he goes "Just wait till you order your next staff meal. Then we'll see" So I'm like wtf does that mean? I walk by and say "so that's how it is around here is it?" then he starts bit&&ing and saying crap about me so I just said why couldn't he have come and got it. I have to come up EVERYTIME he "FORGETS" to put things in our orders, and everytime he messes my orders up. He said "Well I COOK it" Then he said "Go file another report why don't you" I hadn't filed any mind you....
I'm so sick of him. I'm going in monday and telling the manager that if he is in the kitchen when I'm working, as far as I'm concerned the cook didn't make it in that day...That's what I'll tell the customers. I'll do my job...but I won't be in any way, involved with him. They won't fire him...too bad. There is so many reasons he should be fired. If it was bar staff, we'd have been fired by now. Please note that I work SIX days a week, every shift he is cooking. It's not fair that he works only days I do! I can't handle it. Half the time I don't even do anything!
What should I do? I'm sorry this is so long, and I really don't expect anyone to read it...I feel better getting that off my chest.
(I also didn't re-read it...so it probably makes no sense. Sorry)
Ok....I don't know where to start really, because this has been going on for so long. I've been working in a bar/resturant in a hotel for over a year now. Before that, I worked in the dining room of the same hotel for 2 years. My mom has been working at the bar for 28 years....so, I have been around the place since I was born. The cook has been around for probably 15 or more years (Yes, it seems if you become a manager, you're there for life...I hope to never get this job)
So anyway, I know the cook well, probably for most if not all of my life. I really don't like the guy. My mom really doesn't like the guy. He's not a nice person. He talks all sweet to your face, like he's this awesome guy, but then behind your back..who knows. He's even talked crap about his "friends". He is always giving away free food to these "friends". He shoots his mouth off if the bar staff doesn't ring something in AS SOON as we ask for it (ex: someone wanted a side of gravy...I go up first and get it, then ring it in) He also takes food home with him, punches in early and does nothing, sleeps while working, hangs out at the front desk while working (leaving the kitchen so he can't hear an order coming up. BTW, the bar is downstairs, the kitchen is upstairs. We have a thingie that sends the order to a printer upstairs)
ANYWAY, I think you get the idea that he basically gets paid to do nothing. I always have problems with him. It's at the point were I have to ring *my* food orders in and say it's for a customer or else he either puts something we're allergic too (my mom is VERY allergic to garlic..he thinks it's funny to put garlic in her food) or he will under cook it, or put things in it we asked him not to. Then he makes excuses for it.
A while ago, someone called and ordered something to be ready 1/2 hr later. I said fine, and rang it in shortly after. 1/2 later the guys come in expecting food. I go up to get it, and where was the cook? Outside talking to someone. He laughed about it. I told the customers this, and they got very cranky with *ME*! I can't remember how it started but I basically was annoyed with him and told him this. He then got snippy back and said "I'm manager! (of the kitchen..he's not MY boss) You're just staff. You don't tell me stuff like that. Now do your job!" I was like wtf?! you're the one not doing your job?! Different things were said, and I got really upset. I told the current general manager that I was leaving. He wasn't the best manager (although he was my BIL) he just stormed in and yelled at him....not right in my opinion) Nothing was done. The guys who were angry at me complained to my mom who explained things to them...
I decided since then, even when he doesn't make my orders (which happens a lot) that I would just ask him nicely to please stay in the kitchen. I get busy and can't keep calling to him. He says yes, but never does. So I just keep my frustration inside. I tell the new manager these things, who also doesn't do anything.
Tonight was it for me. I can't handle him any longer and remain sane. It's another long story, but he was bitchy all night. We had a hockey team in, so it was busy for us. He came in late (after they were served). Well, there was one pizza left to go down. There was like 7 pieces missing from it, so I said (in a joking voice) "Where'd all the pizza go?" And he says really snippy "Ask your mother! She had TWO pieces. We only had one." I said "No, she only had one." him: "Wanna bet?! She had one up here, and another going down stairs" I just said whatever and walked away. I didn't say anything to start anything with him, but even if she had 2 (which she didn't) there was more than 4 slices gone. What an a**.
So later on, mom refunded a burger, and he didn't read it right so he made it. Mom took it down thinking I rang it in, and we decided it was a mistake. She was going to give it to one of the guys. Jimmy calls down saying "Your mom took my burger I made for myself" lol...no...I ate dinner not much before that, and he was talking to the other cook about what they were going to eat...they ate steaks. He realized the slip said refund, and heaven forbid if we ate it! So he asks me to tell her to bring it up. I did. She said she would when she went upstairs next. He calls back, but we got one of the guys to answer :o lol. He said we were busy, but Jim asked him to tell us to bring the burger up. All this time I'm thinking "why can't he come get it?! he's not doing anything....we've got a large group of guys down here" so anyway, mom takes the burger up next time she goes up like she said....and I go up shortly after to take dishes up. The burger was sitting out till I got up there where he then comes over and says "You forgot about my burger" I told him that I didn't forget. He then throws it in the garbage and says "Well, it's GARBAGE now" I just ignore him then he goes "Just wait till you order your next staff meal. Then we'll see" So I'm like wtf does that mean? I walk by and say "so that's how it is around here is it?" then he starts bit&&ing and saying crap about me so I just said why couldn't he have come and got it. I have to come up EVERYTIME he "FORGETS" to put things in our orders, and everytime he messes my orders up. He said "Well I COOK it" Then he said "Go file another report why don't you" I hadn't filed any mind you....
I'm so sick of him. I'm going in monday and telling the manager that if he is in the kitchen when I'm working, as far as I'm concerned the cook didn't make it in that day...That's what I'll tell the customers. I'll do my job...but I won't be in any way, involved with him. They won't fire him...too bad. There is so many reasons he should be fired. If it was bar staff, we'd have been fired by now. Please note that I work SIX days a week, every shift he is cooking. It's not fair that he works only days I do! I can't handle it. Half the time I don't even do anything!
What should I do? I'm sorry this is so long, and I really don't expect anyone to read it...I feel better getting that off my chest.
(I also didn't re-read it...so it probably makes no sense. Sorry)